Current Opportunities
PROGRAM MANAGER – Travel Operations Coordinator & Accounts Manager
CAPE YORK (FULL TIME)
Are you an experienced account manager in the travel, education, tourism or events space?
Do you have a history delivering programs to a very high standard?
Do you enjoy delivering and continually improving programs?
Are you exceptional at planning and managing suppliers and in-field staff?
Are you ready for your next long-term role at rapidly scaling organisation?
Red Earth is growing quickly, and we are looking for a driven Program Manager who is passionate about helping young people connect to the Indigenous homelands of Cape York. This is an amazing chance for someone to deliver programs throughout the Cape, working at the cross-roads of education, tourism and the Indigenous space. This role will be primarily Sydney based but with opportunity to travel to our partner homelands in Cape York.
Role Outline
Travel Operations Coordinator & Account Managers are charged with organising our immersions to remote Indigenous homelands and managing our school relationships. The role has 5 main components:
- Managing school and account relationships
- Maintaining regular and professional communication with schools
- Presenting our pre-departure program at schools
- Gathering feedback post-immersion
- Planning for and booking our immersion programs
- Booking flights, tourism, transport & maintaining relationships with our suppliers & providers in the region
- Organising catering for the immersion groups
- Supplying Red Earth leaders and volunteers with information regarding their immersion(s)
- Providing professional, timely and accurate information to Red Earth staff
- Communicating clearly and regularly with Red Earth staff assigned to your immersions
- Collating specific information from across the business to disseminate to leaders
- Liaising with the Operations team to deliver immersions
- Work on the ground in remote communities (about 15 days a year), regular interstate travel to present to school groups (15 days per year), and 6 weekends per year on-call supporting our immersion teams who are in the field.
Desired Knowledge, Skills & Experience
The role will primarily be office based, however there will be opportunities to travel to remote communities and work on the ground. Ideally, the Program Manager will be energetic, have a keen attention to detail, and a passion for experiential educational programs.
- 3+ years account management experience.
- Experience booking and planning group travel or event management.
- Experience working with schools.
- Experience working in the Outdoor Education field is desired, but not essential.
- Strong organisation skills, and the ability to work within a team.
- Ability to work to strict timelines with independence and dedication.
- Excellent interpersonal and people management skills.
- Highly skilled in Microsoft suite of products.
- Tertiary qualification ideal but not essential.
- Knowledge or experience in remote Indigenous communities.
Download the full position description here.
How to Apply
To apply for this position, email your CV and a Cover Letter to:
Stuart Gregg (General Manager): stuart@redearth.edu.au; and
Nick Brown-Graham (Head of Operations): nick@redearth.edu.au
Please address the Desired Knowledge, Skills & Experience and Role Outline in your cover letter.
Red Earth is an equal opportunity employer. In particular, we encourage people who identify as Aboriginal and or Torres Strait Islander to apply.
Applications will be accepted on rolling basis, or until the position is filled.
REGIONAL ASSISTANTS (Cape York, Central Australia and the Top End)
Red Earth is looking for motivated, enthusiastic and reliable Regional Assistants to join our team as we continue to grow within our distinct regions of operation – Cape York, Central Australia and the Top End.
The ideal candidate has experience working with school groups, teachers and is passionate about providing a positive and safe experience for their client group. Ideally, they will be based in Alice Springs (our Central Australia hub), Cairns (our Cape York hub) or Darwin (our Top End hub), and have a background or worked within the education, tourism or Indigenous engagement sectors.
This role would be suited to an individual seeking casual or short-term contract work (up to 6 months). Our busiest periods of operation at throughout the June-July and September-October school holidays.
Outline of the Regional Assistant’s responsibilities
1. Group Transfer and Supporting Immersions
- Transfer groups between homelands, and for day activities in a safe and timely manner as per documentation and information provided Red Earth.
- Follow all road rules, fatigue management and driver responsibilities under relevant state laws and Red Earth operator accreditation. Understand and follow all points as outlined in the Red Earth driver training.
- Support Leaders in decision-making and logistics, to best of their knowledge and ability.
2. Maintain positive community relations and engagement
- Build relationships, trust and understanding with community members.
- Fulfil these duties in consultation with the immersion leaders, whilst leveraging your relationships to create momentous activities and cultural sessions on the ground.
3. Maintain and manage equipment and assets
- Ensure the storage shed is neat and tidy, and that items are organised and stored in the appropriate condition.
- Collect the immersion equipment as required, for instance, replace damaged equipment, return surplus equipment to the shed, and so on.
4. Add value to the immersion experience by working with and supporting the following stakeholder:
Immersion Leaders and Assistants
- Problem solve where needed and report issues to the Operations Manager.
- Support the Leader and Assistant where required in the running of the immersion. For instance, help around meal times, shuttling groups, forward planning with the community and bookings, and so on.
Travelling teachers and adult clients
- Be professional and positive when engaged with travelling teachers or adult clients.
- Build rapport and encourage positive group dynamics.
- Report any concerns to the Immersion Leader or Regional Manager.
Students and participants
- Be professional and positive when around students and participants.
- Build rapport with participants and create a good working relationship.
- Report any concerns to the Immersion Leader or Regional Manager.
Requirements for the position
- The position is on a casual employment basis. A short-term contract (up to 6 months) is negotiable for the right candidate.
- Our busy periods are the April, June-July and September-October school holidays; however, some days will fall out of this.
- Willing and able to obtain a relevant Working with Children Check.
- Willing to complete a first aid course.
- Must hold a current heavy vehicle driver’s license (MR or higher) and driver authority.
- The ideal candidate needs to be a reliable worker and able to keep to a provided schedule. Be able to follow instruction and stick to timeframes, while still being able to use your own initiative.
- The candidate will be responsible and able to look after company equipment, and keen to contribute towards the Red Earth program.
Pay Package
Day Rate: $350.00
Hourly Rate: $29.17
Short-term contract: Negotiable for the right candidate
- Above rates are excluding superannuation.
- If required to use your personal vehicle, kilometres and fuel paid at $0.78 per km. Logbook need to be supplied to track amount of km’s driven and to be reimbursed.
- Red Earth will cover the expense of the Working with Children Check and first aid certificate (if required).
How to Apply
To apply for this position, email your CV and a Cover Letter to:
- Nick Brown-Graham (Head of Operations): nick@redearth.edu.au
- Rob Hutchinson (Staffing Manager): rob@redearth.edu.au
Please address the desired skills and experience and Role Outline in your cover letter.
Applications will be accepted on rolling basis, or until the position is filled.
Red Earth is an equal opportunity employer. In particular, we encourage people who identify as Aboriginal and or Torres Strait Islander to apply.
IMMERSION ASSISTANTS
Please note: This role is a volunteer position with relevant costs, expenses and training covered by Red Earth.
Are you interested in being a part of an immersion to a remote Indigenous community in Australia?
If the following description sounds like you, please consider applying to volunteer with Red Earth in 2022:
- You are over 21, or will be over 21 by April 1 2022
- Have experience working with youth, schools or teachers
- Are comfortable in the outdoors
- Hold a passion for adventure
- Enjoy working in a team environment
- Want to learn more about Indigenous culture
For more information, please download and carefully read our Immersion Assistant Information Pack for 2022.
To apply, please follow the link below to complete our online form.
APPLY HERE: https://www.redearth.edu.au/team-application-form/
Applications closed on 7th February 2022 – thank you to all who have expressed interest.
We are currently reviewing all candidates.
Further applications are still welcome, but may be considered for our 2023 intake.
IMMERSION LEADERS
Have you dreamed of combining your love for outdoor education with a passion for Indigenous culture and remote travel?
Red Earth is seeking experienced outdoor guides and facilitators to join our growing family as Immersion Leaders in 2022.
If the following description sounds like you, please consider applying to become a part of our team:
- You are over 21, or will be over 21 on April 1, 2022
- Hold at least a Certificate IV in Outdoor Recreation (or have equivalent experience)
- Have 2+ years experience working as an outdoor guide or educator
- Have experience working with high school aged students and teachers
- Want to learn more about Indigenous culture
For more information, please download and carefully read our 2022 Immersion Leader Information Pack.
To apply, please follow the link below to complete our online form.
APPLY HERE: https://www.redearth.edu.au/team-application-form/
Applications closed on 31st October 2021 – thank you to all who have expressed interest.
We are currently reviewing all candidates.
Further applications are still welcome, but may be considered for our 2023 intake.
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